Frequently asked questions

Clear answers for landlords, providers, charities and councils using SocialLets.

About the service

SocialLets is a bespoke UK matching service. We introduce landlords who have vacant properties to social housing, supported living providers, charities and councils who need homes for the people they support.

No. Landlords cannot see provider requirements, and providers cannot see landlord properties. Only our matching team can see both sides and suggested matches.

The service is free for providers, charities and councils. Landlords pay an introduction fee based on a percentage of the signed lease.

Landlords

Register your interest with our short form: tell us the location, bedrooms, rent and any access or pet details. There’s no account to create. Our team checks the details with you and adds the property for matching.

Landlords pay an introduction fee based on a percentage of the signed lease. The fee applies when we introduce you and a lease is signed.

Not from a public list. A provider only sees a property after our team introduces you as a match.

Our team reviews your property against active provider requirements. If there is a suitable fit, we introduce you both. If a lease is signed, an introduction fee based on a percentage of that lease is payable.

Providers, charities and councils

Providers, charities and councils looking for homes. The service is free for providers, charities and councils.

Register your interest with our short form: your organisation, the areas, bedrooms, budget and household type. There’s no account to create. Our team adds the requirement for you and gets in touch.

No. Requirements stay private. Our matching team compares them with landlord properties and introduces you when there is a fit.

Matching

Only our matching team sees everything. When we find a fit, we email each side about that specific match, with a private link to confirm or decline. Nobody sees the other side’s full list.

We compare location, property type, bedrooms, rent, wheelchair access and pets. Admin reviews suggestions before introducing anyone.